Week # 12

KNOWLEDGE CODIFICATION

In knowledge codification we convert tacit knowledge into explicit reusable knowledge, undocumented information into documented information.some of the benefits of knowledge codification are as follows...

When promoting training of junior personal based on captured knowledge it is called instruction or training.Inferring the likely outcome of a situation is called prediction.Addressing identifiable symptoms of specific factors are called diagnosis and mapping actions before they are executed are called planning.

We can make a visual representation of captured knowledge it is called knowledge map it is a multi step process.

Week # 11

KNOWLEDGE CAPTURING TECHNIQUES

When an organization adopts a knowledge management system the system will capture knowledge so that it can benefit the organization , in order to do that there are different techniques which are as follows...

On-Site Observation : It is a process in which knowledge is captured ,recorded etc when the expert is solving the problem.

Brainstorming : It is unstructured approach , different ideas are captured for solving a problem.When we capture ideas through computers then it is called electronic brainstorming.

Consensus : It is a process in which decision are made through group discussions not by an individual.

Nominal Group Technique : Its short form is NGT , it basically connects consensus with brainstorming.It is an idea writing technique.Employees share there ideas in a round robin fashion and then they vote anonymously and a group report is made which tells which idea got the highest number of votes.

Delphi Method : In this method we survey the experts.experts responses in solving a difficult problem.

Repertory Method : In this method personal ideas are captures.

Concept Mapping : This method consists a network of concepts which have nodes and links.nodes represent concept and links represent relationship between concepts.

Week # 10

INTERVIEWS

When you apply for a job the first thing which happens is interview . In interview the company senior level staff will ask question to you so they can identify whether you have the knowledge which is to be possessed in order to get the post. Interview is a question answer between two persons or more but in a formal way which will yield in result at the end.

3 Types Of Interviews

• Structured 

  MCQ'S based questions are used in order to get specific information

• semi - structured

  Users input there own information

• Unstructured

  No question or answer are specific i.e Debate , Addressing a large crowd

  THING WHICH SHOULD BE AVOID IN AN INTERVIEW :

  • Dont interrupt

  • Dont ask questions which make the expert defensive

  • Inconsistency

  • Communication gap

  • Bias response

  • Standardized Questions

Week # 09

MID-TERM PAPERS

Week # 08

MID-EVALUATION OF FINAL YEAR PROJECT

Week # 07

EID HOLIDAYS

Week # 05

KNOWLEDGE CREATION AND KNOWLEDGE MANAGEMENT ARCHITECTURE

Knowledge creation is dynamic, a daily basis activity. It is responsible for the enhancement of success of an organization. Learning and innovation at work in organizations is a social phenomenon that requires communication across individual and organizational boundaries, collaboration, and knowledge and information transfer within and across organizational structures In organizational theory, knowledge transfer is the practical problem of transferring knowledge from one part of the organization to another. Like knowledge management, knowledge transfer seeks to organize, create, capture or distribute knowledge and ensure its availability for future users.

Transfer via Teams:

·         Knowledge can be created through teamwork

·     This knowledge can be transferred to others in a reusable format.    

Four modes of knowledge conversion were identified:

·        Tacit to tacit(Socialization)

·     Tacit to explicit (Externalization)

·     Explicit to explicit(Combination)

·        Explicit to tacit (Internalization)

Socialization                                                       

Sharing tacit knowledge through face-to-face communication or shared experience. Informal social intercourse and teaching by practical examples.

Externalization

Trying to convert tacit knowledge to explicit knowledge by developing concepts and models. In this phase tacit knowledge is converted to understandable and interpretable form, so it can be also used by others. Externalized and theoretical knowledge is a base for creating new knowledge.

Combination
Compiling externalized explicit knowledge to broader entities and concept systems. When knowledge is in explicit form it can be combined with the knowledge that has been filed earlier. In this phase knowledge is also analyzed and organized.

Internalization
Internalization means understanding explicit knowledge. It happens when explicit knowledge transforms to tacit and becomes a part of individual’s basic information. Cycle continues now in the spiral of knowledge back to socialization when individual shares his tacit knowledge silently. This is how amount of knowledge grows and the previous conceptions might change.